FAQs: General Info

1. Are cracks in my heavy timbers normal?
2. What type of warranty is provided?

1. Are cracks in my heavy timbers normal?
Cracks or splits, generally referred to in the industry as “checking”, are fairly common in heavy timbers. This behavior occurs to a varying degree depending on several factors such as: wood species, particular timber, exposure to humidity or dryness, grain in timber cross section, beam size, drying process and other factors. Checking is caused when a piece of wood continues to transition from its live (or green) to dry state. Splits as wide as a pencil-width are possible and are permitted within certain tolerances according to standard grading criteria. These features characterize the “heavy timber look” most architects and customers are striving for. There is no need for concern unless significant checking occurs through multiple bolt holes near truss joints, which is extremely unusual. SWC will assist the customer with evaluation of any checking which is believed to be of structural concern.

2. What type of warranty is provided?
SWC provides a 1-year Limited Warranty for all supplied trusses. Click Here for more details regarding this warranty.

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